Privacy Policy

Privacy Policy

Introduction

Welcome to https://phoenix-mobile-home-insurance-with-hurricane-protection.livebursts.com (hereafter referred to as “Phoenix Mobile Home Insurance,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered under the Phoenix Mobile Home Insurance brand. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Policy.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as usernames, email addresses, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Banking information, investment portfolios, or other financial records relevant to our services.
  • Purchase Information: Items you’ve purchased from us, including order history and product preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service provision and analytics.
  • Location Data: Geolocation information provided when using our location-based services.
  • Feedback: Comments, reviews, or responses you share with us to enhance our products and services.
  • Social Media Information: User data from social media platforms when you interact with our content or share your activities.
  • Product Information: Details about the insurance plans and products you show interest in or purchase.

We obtain this data through direct user input, interactions with our services, and automated technologies, such as tracking cookies and web beacons. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core features and functionalities of our website, ensuring it operates as intended.
  • Preference: They remember your preferences and settings to personalize your user experience.
  • Analytics: Tracking cookies help us understand how users interact with our site, allowing us to optimize content and performance.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or opt out of specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

Phoenix Mobile Home Insurance implements robust security measures to safeguard your personal data. We employ encryption for data in transit and at rest, secure server configurations, and access controls to ensure that only authorized personnel can access sensitive information. Additionally, we regularly review and update our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for marketing or other purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.
  • Filing Appeals/Complaints: You can submit appeals or complaints to us or relevant supervisory authorities regarding our handling of your personal data.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

If you have questions, concerns, or requests regarding your personal data or our Privacy Policy, please contact us:

  • Email: contact@phoenix-mobile-home-insurance-with-hurricane-protection.livebursts.com
  • Mail: Phoenix Mobile Home Insurance, [Address], [City, State, ZIP Code]